Privacy Policy.

RTM Recruitment Limited – Privacy Policy
Last updated: 9 December 2025

Registered in: United Kingdom
Trading as: RTM Recruitment Limited
Services provided: Permanent, contract and temporary recruitment services

1. Introduction

This Privacy Policy explains how RTM Recruitment Limited collects, uses, stores, and shares personal information when you interact with us. This includes when you visit our website, contact us directly, submit a CV, apply for a role, or use our recruitment services.

We are committed to handling personal information lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Our Contact Details

RTM Recruitment Limited
Email: rochelle@rtmrecruitment.com
Phone: +44 74 9537 2543
Data Protection Contact: Rochelle Higham

3. Personal Information We Collect and Why

A. Information updates and marketing

  • Name

  • Contact details (email, phone)

  • Marketing preferences

Purpose:
To provide job alerts, career opportunities, market insights, and updates relevant to your job search. You may opt out at any time.

B. Legal and regulatory obligations

  • Name and contact information

  • Identification documents

  • Right-to-work documentation

  • Health and safety information

  • Information required to comply with employment, immigration, or recruitment legislation

  • Criminal offence data (where required by law or the role)

C. Recruitment and placement services

  • Contact details

  • Date of birth

  • National Insurance number (where relevant)

  • Copies of passports or photo ID

  • Employment history

  • Education and qualification history

  • Right-to-work verification

  • Professional references

  • Criminal record checks (DBS / Disclosure Scotland / Access NI) where required

  • Security clearance details (where relevant)

4. Lawful Bases for Processing

Information updates and marketing

  • Legitimate interests – communicating relevant job opportunities and career information

  • Consent – where required. You may withdraw consent at any time

Legal and regulatory requirements

  • Legal obligation – processing required to comply with the law

  • Substantial public interest – where applicable for safeguarding or regulatory purposes

Recruitment and placement services

  • Consent – sharing CVs, personal details, or documents

  • Contract – processing necessary to provide recruitment services

  • Legal obligation – where required by employment, immigration, or safeguarding laws

5. Your Data Protection Rights

You have the following rights under UK GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure (subject to legal exceptions)

  • Right to restrict processing

  • Right to object

  • Right to data portability

  • Right to withdraw consent at any time (where consent applies)

We aim to respond to all requests within one month.

To exercise your rights, please contact us using the details above.

6. Sources of Personal Information

We may collect personal information from:

  • You directly (applications, CVs, emails, phone calls, website forms)

  • Online CV databases where you have made your details available (e.g. LinkedIn, Reed, Indeed, CV Library)

  • Right-to-work verification services

  • Background screening providers (DBS, Disclosure Scotland, Access NI)

  • Clients and hiring organisations (role-related feedback)

7. Retention of Personal Information

We retain personal information for up to two years from the date of last meaningful contact, unless:

  • You request deletion sooner

  • A legal or regulatory obligation requires longer retention

Records relating to placements, payroll, or right-to-work checks may be retained for longer periods to comply with HMRC, employment, or immigration requirements.

8. Sharing Personal Information

Data processors may include:

  • CRM and applicant tracking systems

  • Payroll providers (for temporary or contract workers)

  • IT, hosting, and security providers

  • Email, document storage, and communication platforms

These providers process data only on our instructions and under appropriate safeguards.

Other sharing may include:

  • Clients and hiring organisations for recruitment purposes

  • Background screening and right-to-work verification services

  • Organisations where disclosure is required by law

We do not sell personal information.

9. How to Complain

If you have concerns about how your data is handled, please contact us first. If unresolved, you have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint